PRIVACY STATEMENT
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@wonderdog.co.uk or mailing us at: Sneyd’s Wonderfeeds 11 Hebden Road, Scunthorpe, NLN, DN15 8DT, United Kingdom
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 6 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 7 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
SECTION 8 -CHATBOT USAGE AND PRIVACY
At Sneyd’s Wonderfeeds, we value your privacy and strive to provide a seamless online experience. Our website employs ChatGPT, a helpful AI chatbot, to assist you in finding the information you need. We want to assure you that your privacy is our utmost concern.
Data Collection: When you interact with our chatbot, it may collect and store information such as your name, email address, and queries for the purpose of improving our services and addressing your inquiries.
Data Security: Rest assured that we have implemented stringent security measures to protect your data. Our systems are designed to safeguard your personal information from unauthorized access or disclosure.
Data Usage: The information collected by our chatbot is solely used for enhancing your experience on our website. We do not share your data with third parties for marketing purposes.
Cookies: Our website may use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
Opt-Out: If you do not wish to interact with our chatbot or provide any personal information, you can choose not to use this feature. You can also contact us directly through other means listed on our website.
By continuing to use our website and interact with our chatbot, you consent to the collection and use of your data as described in this privacy policy.
If you have any concerns or questions about our privacy practices, please do not hesitate to contact us. We are committed to ensuring your online experience with Sneyd’s Wonderfeeds is both informative and secure.
Thank you for choosing Sneyd’s Wonderfeeds.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@wonderdog.co.uk or by mail at:
Sneyd’s Wonderfeeds
11 Hebden Road,
Scunthorpe,
NLN,
DN15 8DT