Working dog food unrivalled in quality and value for over 40 years. For active, healthy dogs at every stage.

Free Next Working Day Delivery on orders of 20kg or more! (pleas note any orders placed before the 4th January will be processed on our return to the office on the 4th for delivery on the 5th/6th January)

 

Customer advice Returns & Refunds

RETURNS & REFUNDS

 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@wonderdog.co.uk.

 

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at %{email %> and send your item to: 11 Hebden Road, Scunthorpe, NLN, DN15 8DT, United Kingdom.

 

Shipping
To return your product, you should mail your product to: 11 Hebden Road, Scunthorpe, NLN, DN15 8DT, United Kingdom.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

 

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YourWonderdogs

Robert Fisher feeds all his dogs on our Wonderdog

Robert Fisher

Wonderdog Special

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When you join the Sneyd’s Wonderdog Breeder Club, by simply filling out or membership form, you will instantly be able to order your food at your discounted Breeder prices on our website delivered direct to your door.

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News & Events

Dec

03

Ian English Win at tregynon wales 1st and best hunting spaniel 1 dec

Congratulations to Ian English on his Win at tregynon wales 1st and best hunting spaniel 1 dec

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Oct

28

Congratulatons to Louise Adsboel

Louise Winning the lancashire and Merseyside field Trial society one day open at Chipping in Lancashire

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Oct

28

Congratulations to David Latham

Bluecreek Curtis Cash Winning the Midland counties Labrador retriever clubs novice Stake at Redburn in Lincolnshire owned by mr TD Friedkin. Handled by David Latham.

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